Limited banking and insurance services will be available to the public this week in order to keep Macao’s financial affairs running despite the onset of the Covid-19 pandemic.
As of today, a limited number of bank branches will be open from 10 am to 4 pm although only customers holding a green Health Code will be allowed to enter.
Insurers and pension fund management companies will maintain basic services, via a shift or remote office regime. Members of the public are advised to contact the financial institution in question for details of service hours.
The following BNU branches will be open: China Plaza, NAPE, Fai Chi Kei, Iao Hon, Flower City and Nova City.
And BCM branches: Main Branch (Monday-Friday); Pedro Coutinho; Iao Hon; Prince Flower City Taipa (Monday-Wednesday) and NAPE; Toi San; Coloane (Thursday-Friday). The Ponte e Horta & Patane self-service banking centre remains open 24 hours a day.
If possible, customers should use online services rather than visiting the financial institution in person.
The Monetary Authority of Macao will continue to operate payment and settlement systems and check sorting services, in order to support the provision of financial services to the public. Enquiries should be addressed to:
Banking activities: Tel: 2856 8856; e-mail: [email protected]
Insurance activities: Tel: 8395 2280; email: [email protected]
Insurance intermediaries Tel: 2822 1180; email: [email protected]
The re-application and renewal of licences of insurance intermediaries, as well as communication regarding the continuing professional development programme for insurance intermediaries will continue to be suspended.
