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Uber to file complaint over Macau police abuse

In a press conference held in Macau, Uber claimed that the ride-sharing transportation service that local travel agencies and their drivers are providing through the Uber platform to customers in Macau is in full compliance with the law. The company, through its Asia Pacific Legal Counsel Hon Ng, said it intends to work together with […]

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UPDATED: 22 Dec 2023, 5:51 am

In a press conference held in Macau, Uber claimed that the ride-sharing transportation service that local travel agencies and their drivers are providing through the Uber platform to customers in Macau is in full compliance with the law.

The company, through its Asia Pacific Legal Counsel Hon Ng, said it intends to work together with its partners to file a formal complaint to the Public Security Police Force (CPSP) and Commission Against Corruption (CCAC) over the “unjustified fines and unjustified impounding of their cars,” given the legally compliant nature of the service. They will also challenge these supposed injustices on the basis of “the fact that the CPSP is not complying with a ruling by the Administrative Court that states it cannot impose such fines on drivers of travel agency cars nor impound these vehicles of its own free will.”

Uber says there are numerous irregularities in the way the police have carried out their law enforcement duties regarding Uber, such as having drivers sign pre-completed statements, and attempting to confiscate their phones despite the fact that no one was arrested.

As stated by the company’s spokesperson, Uber does not own or rent any cars or drivers’ services; it is merely a technology platform that provides an additional way for the agencies to find customers.

The company highlighted that the partnership with the travel agencies and other legally established service providers is an expression of the company’s commitment to serving the people of Macau. It aims to do this by providing a new, reliable, safe, and high-quality transportation option that is on demand for visitors to Macau from around the world.

“We have added over 127,000 individual persons who opened our app in Macau over the last year, looking for a ride. The demand for the service was already there,” said Gellman.
(macaunews/macaudailytimes)

UPDATED: 22 Dec 2023, 5:51 am

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