A tech problem at Alibaba Cloud in Hong Kong shut down numerous websites in Macao yesterday.
The Judiciary Police (PJ) announced that the websites of “critical infrastructure operators” such as the Macao Monetary Authority, gaming operator Galaxy Entertainment Group, food delivery platforms such as Aomi and mFood, local media mobile apps such as Chinese-language newspaper Macao Daily News, Lotus TV Macau and Macau Cement Manufacturing Company were “temporarily unavailable” from noon yesterday due to a node failure.
Alibaba Cloud is a cloud computing company, a subsidiary of Alibaba Group, that provides cloud computing services to online businesses and Alibaba’s own e-commerce ecosystem. Its international operations are registered and headquartered in Singapore. Alibaba Cloud, which is the largest cloud computing company in China and the Asia Pacific region, operates data centres in 24 regions and 74 availability zones around the globe.
The PJ said it had contacted the affected critical infrastructure operators to follow up on the incident.
According to Alibaba Cloud, the node failure was caused by a refrigeration equipment fault in the computer room of the PCCW-HKT Data Centre, which affected the use of multiple cloud products.
Engineers of both companies were expediting processing, and some refrigeration equipment had been restored, it said.
As of 11 pm yesterday some of the websites and mobile apps, such as mFood, Aomi, and Macao Daily News were still unavailable, The Macau Post Daily reported.
