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Macau introduces new app showing waiting times for health centres

The Health Bureau (SSM) announced Friday that it has implemented new measures to reduce waiting times in public health centres, private hospitals and private clinics subsidised by the government, in which it introduced a new mobile app so that users can check the latest updates on their queues so that patients can more easily decide […]

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UPDATED: 22 Dec 2023, 5:51 am

The Health Bureau (SSM) announced Friday that it has implemented new measures to reduce waiting times in public health centres, private hospitals and private clinics subsidised by the government, in which it introduced a new mobile app so that users can check the latest updates on their queues so that patients can more easily decide where to seek medical treatment.

Speaking to reporters during a press conference at the Tourism Activities Centre (CAT) in Zape, SSM Director Lei Chin Ion said the app was initially only available for Android but would soon be available for iPhone users as well, adding that for now there are both Chinese and Portuguese versions.

Lei also said that the English version of the app should be available in the near future, pointing out that wouldn’t be that difficult to add the component to the mobile phone application.

Secretary for Social Affairs and Culture Alexis Tam Chon Weng, who presided over the press conference, had nothing but praise for the app. “This is something new and I believe that it is very useful and with the app’s initiation, I believe that it will greatly reduce the waiting times and residents will see where they can receive treatment faster,” said Tam, adding the government may consider conducting a review of the app at the end of the year.

Lei said that residents can check on the queues by calling 2831 3731 or visiting http://www.ssm.gov.mo/portal/wsmym.aspx?lang=all (macaunews/macaupost)

UPDATED: 22 Dec 2023, 5:51 am

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