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Survey shows dissatisfaction with govt efficiency, transparency

Neither civil servants nor other residents are satisfied with the government’s efficiency in responding to grassroots’ demands and its level of transparency, according to the findings of a survey conducted by the Macau Civil Servants Federation (MCSF) released Wednesday.

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UPDATED: 22 Dec 2023, 5:49 am

Neither civil servants nor other residents are satisfied with the government’s efficiency in responding to grassrootsdemands and its level of transparency, according to the findings of a survey conducted by the Macau Civil Servants Federation (MCSF) released Wednesday.

Addressing a press conference about the findings of a survey at the federation’s office in Rua de Abreu Nunes, its president, Pang Kung Hou, said the survey aimed to explore the different attitudes of civil servants and other residents towards the government’s administration.

Citing the findings of the survey, O lai Heng, a researcher of the Macau Federation of Trade Unions’ Government Affairs Committee, said civil servants and other residents’ grading of the government’s efficiency in responding to grassroots’ demands and opinions was below 5.5. According to O, the full mark is 10 while 5.5 or below means “dissatisfied”.

O also said the median of marks given by both civil servant and other residents concerning the government’s level of transparency were below 5.5. Both sides showed their dissatisfaction that the government has still not made the details of it expenditure public.

According to the findings, civil servants and other residents also gave the government a low score for prevention of corruption.

According to the Macau Post Daily, Pang said his federation was urging the government to improve the situation by strengthening its communication with residents so that they could make suggestions to the government about its policies.

Pang also said the government should make more aspects of its financial data public, in order to increase its level of transparency and improve its public image.

According to a statement by the federation yesterday, questionnaires were sent out to 1,000 civil servants and 1,000 other residents from May to last month, before deadly Typhoon Hato hit Macau on August 23. A total of 1,848 questionnaires were collected, of which 1,679 were valid.

UPDATED: 22 Dec 2023, 5:49 am

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